Why Shop with The Grandparent Gift Co.?
Personal Customer Service
We have been creating sentimental gifts for all the ones you love for nearly 30 years. We get to the heart and we sincerely want you to LOVE what you purchase from us. If there is a problem, we apologize and get to work to fix it. We answer emails promptly and you won't run into a bunch of red tape or monkey business when shopping with us. Our offices are open M-F 8-4 EST and we answer the phone, actually a kind human answers the phone. If we miss you, we call you back. We answer emails too! Our office and warehouse production facility is located in Alpharetta, GA.
We want you to call or email if anything is not right, so we can make it right! We believe in honesty and integrity (even in the virtual world), it has kept us in business for nearly 30 years.
We do our best to offer competitive shipping rates and promotions when we can. Please see our shipping rates for current pricing.
We work to ship all orders within 2 business days of receipt. If you need expedited shipping and you are not sure if your package will arrive in time, call, email or put a note on your order and we will let you know.
Safe and Secure
We follow all the rules. We don't sell your name or any of your information to anyone else.
Because we make or assemble most of our items, we maintain great stock levels. If we are out, we will happily refer you to one of our retail partners, either online or in your neighborhood who might have what you are looking for. If we don't make it, see Good Listeners below!
We want to hear from you. Is there something you love, don't love or want to see that we don't sell?
Let us know, our customers have driven many of our product designs and improvements. Send us an email or give us a call.
Fun to Follow
We love the feel good business we are in and we love to share it. Monthly giveaways and our blog, The Orange Slice, were created to inspire and spoil you with great ideas for gifts and celebrations and to warm your heart with thoughts on family life. You can also find us on Facebook and Instagram.